DISCLAIMER AND TERMS OF SERVICE

 

BY ACCEPTING OUR QUOTATION, ISSUING A PURCHASE ORDER, DELIVERING GOODS FOR REPAIR, OR AUTHORIZING WORK TO COMMENCE, THE CUSTOMER AGREES TO THE FOLLOWING TERMS AND CONDITIONS:

 

WORKMANSHIP AND REPAIRS

• ALL REPAIRS, WELDING, MANUFACTURING, BALANCING, MACHINING, AND RELATED SERVICES ARE CARRIED OUT USING INDUSTRY-ACCEPTED PRACTICES AND STANDARDS.

• WHILE EVERY REASONABLE EFFORT IS MADE TO ENSURE THE QUALITY AND RELIABILITY OF REPAIRS, NO GUARANTEE IS GIVEN THAT REPAIRED COMPONENTS WILL ACHIEVE THE SAME SERVICE LIFE OR PERFORMANCE AS NEW COMPONENTS.

 

CUSTOMER-SUPPLIED COMPONENTS

• THE CUSTOMER ACKNOWLEDGES THAT COMPONENTS PRESENTED FOR REPAIR MAY CONTAIN HIDDEN DEFECTS, WEAR, FATIGUE, CORROSION, PREVIOUS REPAIRS, OR DAMAGE NOT VISIBLE DURING INITIAL INSPECTION.

• WE SHALL NOT BE HELD LIABLE FOR FAILURES RESULTING FROM PRE-EXISTING DEFECTS, UNSUITABLE MATERIALS, OR CONDITIONS NOT REASONABLY DETECTABLE DURING THE REPAIR PROCESS.

 

WARRANTY

• WARRANTY, WHERE APPLICABLE, IS LIMITED SOLELY TO DEFECTS IN WORKMANSHIP PERFORMED BY OUR COMPANY.

• THE WARRANTY DOES NOT COVER MISUSE, OVERLOADING, IMPROPER INSTALLATION, INCORRECT ALIGNMENT, LACK OF MAINTENANCE, ACCIDENTS, MODIFICATIONS BY THIRD PARTIES, OR NORMAL WEAR AND TEAR.

• ANY WARRANTY CLAIM MUST BE REPORTED IMMEDIATELY UPON DISCOVERY AND THE COMPONENT RETURNED FOR INSPECTION BEFORE ANY FURTHER REPAIRS ARE UNDERTAKEN.

 

PARTS SUPPLIED

• NEW AND REPLACEMENT PARTS SUPPLIED ARE SUBJECT TO THE MANUFACTURER'S WARRANTY, WHERE APPLICABLE.

• WE ACCEPT NO RESPONSIBILITY FOR DEFECTS ARISING FROM MANUFACTURING FAULTS BEYOND THE WARRANTY PROVIDED BY THE ORIGINAL MANUFACTURER.

 

LIMITATION OF LIABILITY

• OUR LIABILITY SHALL BE LIMITED TO THE VALUE OF THE WORK PERFORMED OR PARTS SUPPLIED.

• UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF PRODUCTION, VEHICLE DOWNTIME, TOWING COSTS, LABOUR COSTS, OR ANY RELATED BUSINESS LOSSES.

 

INSTALLATION RESPONSIBILITY

• UNLESS EXPRESSLY AGREED OTHERWISE IN WRITING, THE CUSTOMER IS RESPONSIBLE FOR ENSURING THAT ALL REPAIRED OR SUPPLIED COMPONENTS ARE CORRECTLY INSTALLED, ALIGNED, LUBRICATED, AND MAINTAINED ACCORDING TO APPLICABLE SPECIFICATIONS.

 

RISK AND OWNERSHIP

• RISK IN GOODS PASSES TO THE CUSTOMER UPON COLLECTION OR DELIVERY.

• OWNERSHIP OF GOODS SUPPLIED REMAINS WITH OUR COMPANY UNTIL FULL PAYMENT HAS BEEN RECEIVED.

 

STORAGE AND UNCOLLECTED GOODS

• GOODS NOT COLLECTED WITHIN 30 DAYS OF NOTIFICATION MAY BE SUBJECT TO REASONABLE STORAGE CHARGES.

• GOODS REMAINING UNCOLLECTED AFTER 90 DAYS FROM INVOICE MAY BE DISPOSED OF IN ACCORDANCE WITH APPLICABLE LAWS TO RECOVER COSTS INCURRED.

 

QUOTATIONS

• QUOTATIONS ARE VALID FOR 14 DAYS UNLESS OTHERWISE STATED AND ARE SUBJECT TO THE AVAILABILITY OF MATERIALS AND COMPONENTS.

• ADDITIONAL WORK IDENTIFIED DURING THE REPAIR PROCESS THAT WAS NOT INCLUDED IN THE ORIGINAL QUOTATION MAY BE CHARGED SEPARATELY UPON CUSTOMER APPROVAL.

 

ACCEPTANCE

• ​ACCEPTANCE OF A QUOTATION, INVOICE, JOB CARD, DELIVERY NOTE, OR THE ISSUING OF AN ORDER OR REFERENCE NUMBER BY THE OWNER OR AN AUTHORISED REPRESENTATIVE OF THE COMPANY, AS WELL AS THE COMMENCEMENT

          OF ANY WORK, SHALL BE DEEMED FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS.

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THE IMPOSSIBLE WE DO DAILY ... MIRACLES TAKE A BIT LONGER